Privacy Policy

1. Introduction

Bromfield Development LLC ("Bromfield Development," "we," "our," or "us"), located at 333 W Broadway, South Boston, MA 02127, is committed to protecting the privacy and security of the personal information of our clients, website visitors, and prospective customers. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. By accessing our website or submitting information through our contact forms, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect the following categories of personal information:

• Contact Information: Full name, company name, email address, phone number, and mailing address provided through our contact forms or direct communications.
• Project Information: Details about your construction project, property location, budget range, and project description submitted through our consultation request forms.
• Communication Records: Records of correspondence between you and Bromfield Development, including emails, phone call notes, and form submissions.
• Technical Data: IP address, browser type and version, operating system, referring website, pages viewed, and time spent on our website, collected automatically through standard web server logs and analytics tools.
• Cookie Data: Information collected through cookies and similar tracking technologies as described in the Cookies section of this policy.

3. How We Use Your Information

Bromfield Development uses the information we collect for the following purposes:

• To respond to consultation requests, inquiries, and project proposals submitted through our website or via direct contact.
• To prepare and deliver project estimates, proposals, and service agreements.
• To communicate project updates, scheduling information, and service-related notifications to active clients.
• To improve our website functionality, user experience, and content based on aggregate usage data.
• To maintain records of business communications and project documentation as required for our operations.
• To comply with applicable laws, regulations, and legal obligations in the Commonwealth of Massachusetts and the United States.
• To protect the rights, property, and safety of Bromfield Development, our clients, and the public.

4. Contact Forms and Client Inquiries

When you submit a consultation request or inquiry through our website contact form, the information you provide — including your name, contact details, project description, and budget range — is transmitted to our business email at contact@bromfielddevelopment.com. This information is used solely for the purpose of evaluating your project inquiry and responding to your request. We do not sell, rent, or share contact form submissions with third parties for marketing purposes.

5. Email Communications

If you contact us via email at contact@bromfielddevelopment.com, we retain records of that correspondence for business purposes. We may use your email address to follow up on your inquiry, provide project information, or communicate about services you have requested. We do not send unsolicited commercial email (spam). If you wish to opt out of future communications, you may notify us at any time at contact@bromfielddevelopment.com.

6. Website Analytics

We may use third-party analytics services, such as Google Analytics, to collect and analyze aggregated, anonymized data about how visitors interact with our website. This data may include pages visited, time spent on pages, geographic location at a regional level, device type, and referral sources. Analytics data is used in aggregate form to improve our website and does not identify individual users. You may opt out of Google Analytics data collection by installing the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.

7. Cookies

Our website may use cookies — small text files stored on your device — to enhance functionality and analyze website traffic. We may use the following types of cookies:

• Essential Cookies: Required for the basic operation of our website, including form functionality and navigation.
• Analytics Cookies: Used to collect aggregated information about how visitors use our website to improve performance and content.
• Preference Cookies: Used to remember your preferences and settings for future visits.

Most web browsers allow you to control cookie settings through your browser preferences. Disabling certain cookies may limit the functionality of our website.

8. Third-Party Services

Our website may contain links to third-party websites, including our Instagram profile at instagram.com/bldup. When you click on a third-party link, you leave our website and are subject to the privacy policy of the third-party site. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Social Media

Bromfield Development maintains a business presence on Instagram (@bldup). If you interact with our social media content, the social media platform's own privacy policy governs the collection and use of your data. We may view publicly available information you post in connection with our social media presence, but we do not collect or store personal information from social media interactions beyond what is necessary to respond to direct inquiries.

10. Data Security

Bromfield Development implements reasonable administrative, technical, and physical safeguards to protect the personal information we collect against unauthorized access, disclosure, alteration, or destruction. Our website uses standard SSL/TLS encryption for data transmitted through contact forms. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We encourage you to use caution when transmitting sensitive personal information online.

11. Information Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions and client inquiry records are retained for a minimum of three years from the date of receipt. You may request deletion of your personal information by contacting us at contact@bromfielddevelopment.com, subject to any legal retention requirements.

12. Your Rights

Depending on your location and applicable law, you may have the following rights with respect to your personal information:

• Access: The right to request a copy of the personal information we hold about you.
• Correction: The right to request correction of inaccurate or incomplete personal information.
• Deletion: The right to request deletion of your personal information, subject to applicable legal requirements.
• Opt-Out: The right to opt out of marketing communications at any time.

To exercise any of these rights, please contact us at contact@bromfielddevelopment.com or by mail at 333 W Broadway, South Boston, MA 02127.

13. Children's Privacy

Our website and services are directed to business professionals and property owners and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete that information promptly.

14. Changes To This Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page. Your continued use of our website following the posting of changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this policy periodically.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: